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Performance & monitoring

Vortex IQ

Vortex IQ is an AI workforce that detect eCommerce revenue leaks, apply approved fixes, and verify results.

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Meet Vortex IQ

Vortex IQ introduction

About

Vortex IQ is the AI workforce for ecommerce, built to deliver outcomes rather than dashboards. Where analytics tools report what happened, Vortex IQ works out what is wrong and why, prepares the fix, and helps carry it out. Six specialist AI crews cover store health, SEO and AI visibility, ads performance, shopping-journey friction, store development, and migration and recovery. Every finding arrives with the evidence behind it, including the revenue at stake and the exact proposed fix. Control stays with the customer. Vortex IQ proposes and the team approves, so nothing changes on a live store without sign-off. Changes run through a single control plane with an undo point where supported, and the company is ISO 27001 certified. It connects to Shopify, BigCommerce, Adobe Commerce and over 200 other connectors, and works alongside existing teams and agencies rather than replacing them. Results can be checked through a public claims methodology. The Revere Group, for example, recorded 100% incident-free deployments and a 65% shorter development cycle. Customers include Krispy Kreme, NVIDIA and White Stuff, and Vortex IQ was ranked #20 in the Business Cloud Retail Tech 50 for 2025. Teams can start with a 14-day free trial or a free store audit.
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  • Store HealthMost eCommerce problems are silent. A checkout step breaks or a page loses visibility, and nobody notices until sales dip. Once a store is connected, Store Health scans for revenue leaks and operational friction, raising its first findings within the hour, ranked by the revenue at stake. Each finding comes with the evidence: why it matters, the before and after, the revenue impact and the exact proposed fix. Nothing changes without approval. Once a team member signs off, the Store Development crew applies the fix and the Store Health crew verifies the result.
  • Vortex IQ case study | DHS Equipment GuideDHS Equipment's 400,000+ product catalog once meant risky updates. With Vortex IQ's StagingPro, every change is tested in staging before going live, and developers learn safely.